Frequently Asked Questions (FAQs)

1. What types of photography services do you offer?

We specialize in candid photography for weddings, engagements, and other events. Our focus is on capturing natural, spontaneous moments, primarily centered around the bride, groom, and their immediate family and friends. We also offer traditional photography to cover essential staged shots.

2. How many photographers will be present at my event?

Typically, we provide 3 photographers for most events. This ensures comprehensive coverage, with two photographers focusing on candid moments while the other handles traditional shots. We can adjust the number of photographers based on the scale and requirements of your event.

3. How long will it take to receive our photos?

You can expect to receive your edited photographs within 8-10 weeks after the event. The delivery timeline begins once the full payment has been realized. For smaller events, the timeline would vary depending on the size.

4. How will the photos be delivered?

We will deliver the edited photos via online transfer. Additionally, we ask that you provide a hard drive before the shoot to store all your photos, both raw and edited, which will be handed over to you along with the final edits. We will also upload the edited photos to an online gallery and share the link with you for easy access and sharing with friends and family.

5. Will we receive non-edited photos as well?

Yes, along with the edited images, we also deliver the remaining non-edited photos. These images will be enhanced using an AI preset to give them a polished look. While these are not fully edited, the preset ensures they maintain a consistent style and quality.

6. What are your payment terms?

We require a 50% advance payment to confirm your booking. The remaining 50% is due on the last day of the shoot. Please note that the delivery of photos will only begin once the full payment has been received.

7. What is your cancellation and rescheduling policy?

• Rescheduling: You may reschedule your event to another date, subject to our availability. We recommend booking as early as possible to ensure availability. Please note that pricing may vary for new dates.

• Cancellation:

  • For cancellations due to unforeseen circumstances, we charge a 20% cancellation fee.

  • For cancellations or changes within 60 days of the first event, 50% of the fee will be retained.

  • If we are unavailable on the rescheduled date and no alternative is found, we will issue a full refund.

8. Do you travel for events outside of Delhi/NCR?

Yes, we do. For any shoots outside the Delhi/NCR region, the client is responsible for travel, boarding, and lodging expenses. We require that our team is accommodated at the same venue where the events are taking place.

9. Will your team be provided food during the event?

Yes, we kindly request that our team be provided with meals at the same venue, and we prefer to have the same food as served to the guests. This ensures that our team remains energized and focused throughout the event.

10. Do you provide videography services?

We do not provide videography services ourselves, but we can recommend several trusted vendors we have worked with who specialize exclusively in videography. These professionals share our commitment to quality and will work seamlessly alongside our photography team to capture your special day.

11. Can we request specific shots?

Yes, we welcome any special requests for specific shots. Please share your preferences with us ahead of time, and we will do our best to incorporate them into our photography plan.

12. How do you handle family and group shots?

We understand the importance of family and group photos. While our focus is on candid moments, we also set aside time to capture all essential group shots. We work with you to create a list of must-have group photos to ensure everyone is included.

13. What is your policy on sharing our photos online?

We typically share a selection of photos from your wedding on our website and social media as part of our portfolio. If you prefer to keep your photos private, please let us know in advance, and we will respect your wishes.

14. Do you offer photo albums and prints?

Yes, we offer a range of beautifully crafted photo albums and prints. You can choose from various styles and finishes to create a lasting keepsake of your wedding day. We’ll work with you to design an album that tells your story.

15. How do you ensure the safety and backup of our photos?

We take the safety of your photos very seriously. We use multiple memory cards during the shoot and back up all files immediately after the event. Additionally, we store backups in multiple locations, including secure cloud storage, to prevent any loss of data. This ensures that your photos are safe and accessible, even in the unlikely event of hardware failure.

16. How can I book your services?

You can book our services by contacting us directly through our website, social media channels, or via phone. 

17. Where can I view your portfolio?

Our portfolio is available on our Facebook page and Instagram profile. You can also visit the Gallery section on our website to see more of our work