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Frequently Asked Questions (FAQs)

1. What types of photography services do you offer?

We specialize in candid photography for weddings, engagements, and related events. Our focus is on capturing authentic, spontaneous moments—primarily of the bride, groom, and their immediate families and friends. We also provide traditional photography to cover essential posed shots.

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2. How many photographers will be present at my event?

Typically, we assign 3 photographers: two for candid coverage and one for traditional photography. The team size can be adjusted based on the scale and complexity of your event.

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3. How long will it take to receive our photos?

Edited photographs are delivered within 8–10 weeks after the event. Smaller events may have a shorter delivery time. Please note that the timeline begins only after full payment has been received.

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4. How will the photos be delivered?

Photos are delivered via an online transfer and uploaded to a secure online gallery. We also request a hard drive from you before the shoot to store all your raw and edited files, which we return with the final delivery.

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5. Will we receive non-edited photos as well?

Yes. Alongside the edited images, we provide the rest of the non-edited photos enhanced with an AI-based preset, giving them a polished and consistent look.

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6. What are your payment terms?

We require a 50% advance to confirm your booking. The remaining 50% is due on the last day of the shoot. Photo delivery begins only after full payment has been made.

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7. What is your cancellation and rescheduling policy?

  • Rescheduling: Allowed based on our availability. Pricing may vary for new dates.

  • Cancellation:

    • 20% fee from the total amount retained for cancellations due to unforeseen reasons.

    • 50% fee from the total amount retained for cancellations or changes made within 60 days of the event.

 
8. Do you travel for events outside of Delhi/NCR?

Yes. For outstation events, clients must cover our travel, boarding, and lodging. Our team must be accommodated at the same venue where the events are taking place.

 
9. Will your team be provided food during the event?

Yes. We request that our team is provided meals at the same venue, ideally the same food as served to guests, to stay energized and efficient throughout the event.

 
10. Will you cover ceremonies that happen at a different venue on the same day?

We cover events at the same venue only. For example, if the vidai is held at the same location as the main ceremony, it will be covered. If it happens elsewhere, it must be discussed in advance, or it may not be included in the coverage.

 
11. What if there are other professional teams shooting the event?

If you're hiring other photographers or videographers, please inform us beforehand. Our candid style requires space, clarity, and coordination. Without this, we cannot guarantee the quality and approach we’re known for.

We’ve noticed that sometimes other vendors—like DJs, mehendi artists, or decorators—bring their own photographer/videographer. While these professionals are ideally supposed to capture only their specific setups or work, they often end up shooting throughout the venue. This causes confusion for guests, who may mistake them for part of our team, and their presence can disrupt our composition, moments, and workflow.

To avoid any misunderstanding or interference, it’s important that all external teams are disclosed and aligned with us before the event.

 
12. When will your team arrive at the venue?

We arrive 30 minutes before the guest time to capture decor and setup. Please do not request arrival 1–2 hours earlier—we are professionals and pride ourselves on punctuality and efficiency.

 
13. Will you take photos using guests’ phones or devices?

No. We do not take photos using guests’ phones or personal devices. Our priority is delivering professional-quality work without distractions.

 
14. Do you provide videography services?

We don’t offer videography directly but can recommend trusted professionals who align with our working style and quality standards.

 
15. Can we request specific shots?

Absolutely. If you have specific shots in mind, please share them in advance. We’ll do our best to incorporate them into our coverage.

 
16. How do you handle family and group shots?

We schedule time for all essential group and family photos, based on a list you provide. This ensures everyone important is captured.

 
17. What is your policy on sharing our photos online?

We may share selected photos on our website and social media as part of our portfolio. If you'd prefer privacy, let us know in advance and we will honor your request.

 
18. Do you offer photo albums and prints?

Yes. We offer premium-quality photo albums and prints. You’ll be part of the design process to ensure it reflects your wedding story beautifully.

 
19. How do you ensure the safety and backup of our photos?

We use multiple memory cards, back up files immediately after the shoot, and store them in secure cloud storage. This multi-layered approach keeps your data safe from loss or damage.

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20. How can I book your services?

You can book us through our website, Instagram, Facebook, or directly over a call. A 50% advance confirms your booking.

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21. Can you block or hold a date for us without advance payment?

Unfortunately, we cannot hold or guarantee any date without an advance payment. Bookings are only confirmed upon receiving the 50% advance, and until that is done, the date remains open for other inquiries. We recommend completing the advance payment at the earliest to secure your event dates with us.

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22. Where can I view your portfolio?

You can explore our work on:

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